Pros - looks pretty - rubber tip is nice, though purple would not be my choice - magnet holder is great - power cable coming out of the unit does not hinder sitting flush with wall, can be directed out either left or right corners Cons - Power supply is built into the actual plug end, bulky and inconvenient - Power level feels useless to floss, even at max. My 10 year old handheld waterpik with a dying battery and my china brand rectangular portable li-ion feel like they clean about 10 and 30x better, respectively, with the rectangular flosser being even quieter than the philips. ( Not to say this unit is overly loud or anything, it just feels completely underpowered for the amount of sound emitted, and lackluster performance, in comparison. This could possibly be the nozzle design? - Reservoir does not empty completely because the 1) bottom of reservoir is flat, feed hole is not chamfered, which leaves about 20ml of water at all times. (but not where that 20ml needs to be. Read on :) it will literally pool up /around/ the drain - Auto shut-off features do not work properly. This is going to take some to explain: When the tank runs 'empty' (remember, 'empty' is with 20ml left), the pump continues to run. You have to physically shut the machine off with the button or it will continue to run, negating any usefulness of the auto shutoff / handle shut off. I am not referring to the ability for the handle to stop the flow of water when reservoir is full and in use, this button works properly. You can hear the pump running dry even though there is water in the tank. /0 If there is water in the tank (more than the 20ml left every time), then things work properly. Turn the control switch on the handle to the off position, and/or dock the handle, the pump will shut off and machine will go to sleep after a short while. As it is, when you dock the handle, it brings the handle's switch to the off position and will shut off the unit as intended, but If the reservoir is empty (again, 'empty' being 20ml remaining), the pump will run continuously. Did I explain this clear enough? hmm.. - Unit is too lightweight and doesn't like to stay in place. If you have to extend the hose coil any useful amount, the unit will just slide along the countertop. IMO the base needs to weighted another 50-100grams in order to overcome the hose coil tension. - No rotating nozzle. Didn't think this would irritate me as much as it does. It creates weird angles and an awkwardness that leads to water unnecessarily running down the handle/hose, dripping dirty mouth water over the counter. - its 65$ more if you want a hinge on the reservoir lid. Save it and buy an adhesive hinge for 50c that will work as effectively. IMO modes are useless as a flosser only needs an on/off mode, and variable pressure level I wish philips products worked as nicely as they look, as I do think they look very nice, but that they always seem to miss the mark of functionality. *shrug* Overall rating: Meh